
On behalf of everyone at NationAir, I would like to thank all of our clients for their support over the last thirty years. When wrapped up in day-to-day issues, it is sometimes difficult to step back and appreciate all of the hard work that has been necessary to get us to our thirtieth anniversary.
We certainly could not have made it to this milestone without some very good people that work in our branch offices all over the country. As I tell our new employees, NationAir is not about me, it's about you. Our people take that to heart, and I hope that for those of you who do business with us, you experience a motivated, happy insurance professional sitting across from you or on the other end of the telephone…or email.
I could address the challenges facing our business, but, really, all businesses have challenges. Instead, I would like to talk about what you can—and should—expect from NationAir as your insurance provider.
First, we are a growing company seeking people who wish to make insurance their career. I am continually impressed by the quality of the young people coming out of aviation schools, working in FBO's or in corporate flight departments. I am happy to see that general aviation still stirs passion in young people today as much as it did for me years ago.
Second, NationAir is truly client focused. Perhaps this sounds like a cliché‚ but I see so many examples of poor or mediocre service in companies I deal with, that I am driven to make sure our company never takes people for granted, always treats them with respect, and provides them with value for their brokerage service. Hopefully you will experience that in our attitude, our knowledge, and in the breadth of expanded services we offer our clients.
Lastly, I would like to remind everyone that we get many of our best ideas at improving our company form our clients. We do regular client surveys, but if anyone has a specific issue or idea they wish to discuss, please let me know.
Thank you again for your support.
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PRESIDENT’S MESSAGE >>
Jeffrey Bauer, president of NationAir, discusses the company's leadership in the industry.
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