Letter from the President: Jeffrey Bauer

In 2012, we are rededicating ourselves to communicating with you. It's struck me that, while we take plenty of time to get to know you and your business, we may not always return the favor. I'd like to share a few details about NationAir and what differentiates us from other brokers.

We occupy a very specific area of the insurance marketplace—specializing exclusively in aviation, not too big and not too small. Why should this matter to anyone but us? It turns out, it matters quite a bit. First, the specialization. Aviation clients make up 100% of our business. We are not a division of a multi-lines broker. We stay focused on aviation all day and every day. This creates a culture of knowledge and expertise that a multi-line broker cannot match. We stay up to date on general aviation and aviation insurance market developments because we have nothing else to distract us. A generalized broker must divert its attention to other areas. You won't get the single-minded focus on aviation, and only aviation, that NationAir provides.

Our size makes a difference, too. A large brokerage house features a lot of moving, interchangeable parts that can be impersonal and difficult to navigate. Our size allows us to focus not just on aviation, but on you and our service to you. No client is too small to merit personal attention. Our "phone system" consists of an actual person who knows you and your account every time you call.

Yet we're not too small. A smaller or newer brokerage simply cannot provide the breadth of services, the level of influence with underwriters, and the deep bench that we bring to your account. While you enjoy personal relationships with a NationAir broker and account executive who know your business and your preferences, you also get the luxury of dozens of aviation professionals at NationAir to back up your team. You will always have an experienced broker and account executive to handle your needs. This depth enables us to maintain the lines of communication with aviation insurers that keep us attuned to variables in the markets and in front of industry trends.

Personal relationships will always come first at NationAir. No amount of growth will change that. We believe in meeting you, talking with you and listening to you on a regular basis because we believe that most people would rather do business with someone they know. We are committed only to growth that keeps NationAir the right size, so that we can always maintain the personal relationships we value so much.

We also believe we must continually evolve to serve the changing needs of our clients. We refuse to sit still or cling to a practice because "that is the way it has always been done." As a result, we now offer an unparalleled suite of services, many at no cost to you. These range from direct placement of any insurance product, to a broad spectrum of risk management partners—claims advisors, legal counsel, contract review, SMS/ISBAO consulting, and emergency response planning. We field the strongest group of aviation-specific risk management partners in our industry.

Finally, we're one of the oldest brokers in the industry, about to enter our 35th year. We've built a proud history of success and we draw on that cumulative pool of knowledge every day to benefit you.

We are absolutely dedicated to serving you and are always seeking to make ourselves better. If you have any suggestions on how we might improve our service, please contact me directly at 630-584-7552 or via email at .

Jeff Bauer

ABOUT NATIONAIR

PRESIDENT’S MESSAGE >>
Jeffrey Bauer, president of NationAir, discusses the company's leadership in the industry.

OUR TEAM >>
Contact the NationAir representative that covers your region of the country or type of insurance.

STRATEGIC PARTNERS >>
NationAir is proud to recommend our strategic partners: reputable specialists serving the aviation community.

CLAIMS ADVISORS >>
Our claims advisors are here to assist our clients in complex or otherwise unusual claims with the insurance company.

ACCOUNT EXECUTIVES >>
Our account executives handle day-to-day issues and inquiries. More than just a friendly voice on the phone, they are certified professionals with decades of experience.

NATIONAIR CAREERS >>
We hire only the best and the brightest people who want to work with the industry leader.

HISTORY >>
As one of the oldest and largest aviation insurance firms, we have a proud and distinguished history.

RESOURCES >>
A collection of information and ideas to help you make the best choices in aviation insurance.

UNDERWRITING COMPANIES >>
NationAir's clout with the world's leading underwriters is your assurance of the best rates and coverage.

NEWSLETTER >>
Find out the latest news about what’s happening at NationAir and in the aviation insurance industry.

NATIONAIR CORPORATE VIDEO >>